Keep customers informed without lifting a finger

Technicians, managers and customers receive alerts by email and SMS at configurable stages in the repair cycle. Technicians are alerted when a new repair is assigned. Customers can be notified when their repair is completed or at any other stage — all fully configurable.

SMS campaigns allow bulk messaging to targeted customer segments, with A/B testing support for optimising engagement.

Arrange a demo on +44(0)1633 674291 or sales@redbrooktech.com.